tag:elgan.com,2013:/posts The Realityverse 2022-09-14T12:37:17Z Mike Elgan tag:elgan.com,2013:Post/1879354 2022-09-14T12:37:17Z 2022-09-14T12:37:17Z Quit quitting on the quiet quitters

Though definitions vary, quiet quitting is the deliberate withholding by an employee of their full potential effort at work.

The Gallup organization calls "quiet quitters" "actively disengaged workers," and their percentage has, in fact, risen in the past two years.

But the "quiet quitter" label is new, enabling the concept to go viral on social media.

Technically, the phrase is misleading. Quiet quitting is explicitly undertaken as an *alternative* to quitting. 

But quiet quitting represents a breakdown in communication. And that's the biggest problem. The problem isn't the "quitting" (that isn't quitting). The problem is the "quiet" part.

It's time to communicate. So don't quit on the quiet quitters.

]]>
Mike Elgan
tag:elgan.com,2013:Post/1878953 2022-09-13T11:52:37Z 2022-09-13T11:52:37Z CISA certification: what you need to know

The globally-recognized Certified Information Systems Auditor (CISA) certification shows knowledge of IT and auditing, security, governance, control and assurance to assess potential threats. As you can imagine, it’s very much in demand. It can also be confusing. Here's what you need to know

]]>
Mike Elgan
tag:elgan.com,2013:Post/1874727 2022-08-30T09:46:17Z 2022-08-31T13:45:11Z Why Apple is building two different smartglasses platforms

Based on comments by Apple CEO Tim Cook (most recently in June), the company believes AR is the future of Apple.

So why two platforms? Why the VR goggles? Why doesn’t Apple just wait until the revolutionary glasses are ready?

]]>
Mike Elgan
tag:elgan.com,2013:Post/1874721 2022-08-30T07:54:53Z 2022-08-30T07:54:54Z Nearly all surveyed voice actors fear being replaced by AI

A survey by the UK's union for performing arts workers, Equity, found that 93% of audio artists thought AI posed a threat to their jobs. 65% of all members thought the same. 

AI-based audio tools aren't in the union, don't get tired and work super fast. Audiobook.ai, for example, can create an audiobook in 10 minutes in 43 languages. Great piece in the Financial Times

]]>
Mike Elgan
tag:elgan.com,2013:Post/1871762 2022-08-22T19:45:54Z 2022-08-29T07:50:36Z You just hired a deepfake. Get ready for the rise of imposter employees.

Companies have been increasingly complaining to the FBI about prospective employees using real-time deepfake video and deepfake audio for remote interviews, along with the person information of somebody else, to land jobs at American companies.

Here are the surprising trends driving this disturbing new scam

]]>
Mike Elgan
tag:elgan.com,2013:Post/1870258 2022-08-18T22:54:46Z 2022-08-18T22:59:37Z Clothing store hires virtual model as the computer-generated face of their brand

The clothing store PacSun has hired Instagram "influencer" Lil Miquela as their new model. 

Miquela is a fake person created by a Los Angeles software company called Brud. The simulated human, who has 3 million followers on Instagram, previously did "modeling" work for Calvin Klein and often appears superimposed in photographs interacting with real humans. 

Instagram posts on the @lilmiquela account generate confused but enthusiastic comments: 

How you been ????

Bestie you look hot!

I love you

Surely they know that there is no Miquela there. What's disturbing is that people do know, but don't care. They seem to want to interact with an influencer, but don't care that the influencer they're interacting with isn't there at all. 

Some consider Miquela to be the future of branding. As a model "she’ll never age, clothes will always fit her perfectly in advertisements, and she’ll always do exactly what you ask of her," according to Input magazine.

Come to think of it, those are great qualifications for actors -- either wholly fabricated or re-creations of living actors.  


]]>
Mike Elgan
tag:elgan.com,2013:Post/1867076 2022-08-11T16:32:22Z 2022-08-11T16:32:23Z What you need to know about the metaverse office of the future

It’s easy to say, as many have in recent months, that the office of the future is in the so-called metaverse or that the metaverse is the solution to remote and hybrid work issues.

It’s easy because the word “metaverse” does not have a universally accepted meaning.

For example, if the statement “The office of the future is in the metaverse” means people start their day by putting on virtual reality (VR) goggles, sitting at a virtual desk using a virtual computer surrounded by avatars, and going to virtual meetings in a universally shared extended-reality virtual space, I would strongly disagree with that prediction.

If, however, the statement means that, in addition to the tools we have now, we’ll also sometimes use augmented reality (AR) and VR briefly for specific purposes, I would not only agree, I would say:

“Of course — this has been assumed for decades. This is obviously going to happen.”

Forget the hype and wishful thinking. Here's how "metaverse" technologies will affect the future of work.

]]>
Mike Elgan
tag:elgan.com,2013:Post/1864211 2022-08-04T21:22:28Z 2022-08-04T21:22:28Z Why your company should subscribe to podcasting

The remote work revolution comes with challenges that have not been remotely solved in most organizations that have made the transition.

Among these challenges are:

  • Remote onboarding;
  • Zoom fatigue and remote meeting overload;
  • Up-to-date cybersecurity and tech training;
  • Culture-building by remote staff;
  • Asynchronous communication

The solution to these problems may be right there in your pocket: podcasting. Here's why. 

]]>
Mike Elgan
tag:elgan.com,2013:Post/1863623 2022-08-03T17:46:27Z 2022-08-03T17:46:27Z The past, present and future of endpoint management solutions

Endpoint management is a simple concept that’s become more complex over time. Initially, it was about provisioning and managing the computers and devices that people use in your organization in the bring your own device (BYOD) and mobile computing era. Then the Internet of Things (IoT) made things far more complex. And now perimeter security is being replaced by zero trust. 

The evolution of endpoint management is one of tackling increasing complexity. Here's what you need to know. 

]]>
Mike Elgan
tag:elgan.com,2013:Post/1862814 2022-08-01T21:25:27Z 2022-08-01T21:25:27Z The Guelaguetza: Oaxaca’s epic indigenous cultural event of food, dance, music and spectacle

The Guelaguetza: Oaxaca’s epic indigenous cultural event of food, dance, music and spectacle

Each summer, the city of Oaxaca dresses up in retina-searing colors and transforms itself into the most important indigenous cultural event anywhere in the Americas.

We've had the privilege of attending this year's Guelaguetza Festival for the first time, thanks to the help and courtesy of Oaxacan friends. And we have loved every minute of it.

Here's what the Guelaguetza is all about

]]>
Mike Elgan
tag:elgan.com,2013:Post/1862639 2022-08-01T13:37:26Z 2022-08-01T13:37:26Z How remote work will improve lives — and destroy cities

Remember when tech workers were ruining San Francisco by their very presence?

The crisis peaked between 2014-2017 when the booming tech industry was blamed for driving up the cost of real estate. Tech companies drove high demand for office space and also rental housing.

Now they're being blamed for ruining San Francisco — by their absence.

The absence of tech and other workers is crushing city budgets and services, which could cause a chain reaction leading to the decay and shrinking of urban centers.


]]>
Mike Elgan
tag:elgan.com,2013:Post/1862633 2022-08-01T13:24:20Z 2022-08-01T13:24:20Z NIST supply chain security guidelines: 10 key takeaways

The U.S. Department of Commerce’s National Institute of Standards and Technology (NIST) recently published updated guidance for reducing cybersecurity risks in supply chains.

Titled “Software Supply Chain Security Guidance,” the update is NIST’s response to directives issued by an executive order by President Joe Biden, designed to improve cybersecurity in the United States. 

This NIST guidance is assumed to target federal agencies. However, NIST points out that it can apply to all kinds of organizations. It’s one of the most thorough references out there for cyber supply chain risk management. 

Don’t want to read a 326-page document? Here are the 10 key takeaways that can inform your efforts to secure your supply chain.

]]>
Mike Elgan
tag:elgan.com,2013:Post/1860260 2022-07-26T16:39:02Z 2022-07-31T07:59:18Z Don’t get too emotional about emotion-reading AI

Call it “artificial emotional intelligence” — the kind of artificial intelligence (AI) that can now detect the emotional state of a human user.

Or can it?

More importantly, should it?

For the most part, and for now, the use of emotion AI tools may be misguided, but mostly harmless, as long as everyone involved truly consents. But as the technology gets better, and face-interpreting, body-language reading technology approaches mind-reading and lie detection, it could have serious implications for business, government, and society.

In general, all this is part of a new phase in the evolution of AI and our relationship to the technology. While we’re learning that it can solve myriad problems, we’re also finding out it can create new ones.

]]>
Mike Elgan
tag:elgan.com,2013:Post/1860015 2022-07-25T23:10:47Z 2022-07-26T15:53:32Z Why meetings don't work anymore

Meetings don't work.

Or, at least, the majority of staff meetings are time-wasting, productivity-killing, creativity-stifling products of wishful or delusional thinking.

Before the pandemic and its mass movement to remote and hybrid work, meetings were already problematic.

We've all seen how meetings fail.

Most meetings in the office result from a policy to hold regular — often weekly — staff "update" meetings. Or they're the result of procrastination. We can't make a decision right now, so let's schedule a meeting. Or some new initiative, problem, or idea inspires action, and scheduling a meeting feels like action.

Once the meeting begins, eyes glaze, and some meeting participants start mentally tuning out the conversation while pretending to pay attention. (Others don't even pretend; it's become increasingly normal or acceptable to stay glued to a laptop or phone screen during meetings.

Meetings are often dominated by attention-seekers, ladder climbers, extroverts, and long-winded speech-makers. In contrast, others mostly remain silent with little to no correlation between saying something and having something to say.

Meetings suppress creative thought. Most end in a fog of vagueness, without clear objectives, deadlines, and assignments.

And employees hate them.

Here's why meetings don't work anymore and what to do instead. 


[About this newsletter. My "Future of Work" email newsletter is published by Foundry. The newsletter is both ad-free and free of charge. BUT, because Foundry newsletters are aimed at technology and business professionals, you'll be asked some basic information as part of the subscription process. Please provide! I'd love for you to subscribe to my Future of Work newsletter. -Thank you! -Mike]

]]>
Mike Elgan
tag:elgan.com,2013:Post/1860009 2022-07-25T22:47:40Z 2022-07-25T22:47:40Z How U.S. cybersecurity policy has changed since the Colonial Pipeline attack

More than a year ago, a ransomware attack made the news across the nation. The Colonial Pipeline Company announced on May 7, 2021, that the DarkSide Ransomware-as-a-Service group, based in eastern Europe, had hit it. The FBI has since confirmed DarkSide, which has since shut down, as the threat actors. 

In the wake of the Russian attack on Ukraine, here's what’s changed about U.S. cyber policy.

]]>
Mike Elgan
tag:elgan.com,2013:Post/1860005 2022-07-25T22:34:54Z 2022-07-25T22:34:55Z Hospital ransomware attack: Here’s what a cybersecurity success story sounds like

Major ransomware attacks are scary, but against hospitals, they are even worse. One notable attack in August 2021 forced Ohio’s Memorial Health System emergency room to shut down (patients were diverted to other hospitals). In all hospital attacks, the health, safety, privacy and lives of patients face risk. But this incident also shows that whether targets are hospitals or any other kind of organization, the time and money spent preventing attacks is almost always worth it. 

But what do you do if protective measures fail? What can be done once an attack is already happening? 

One health care IT director set a fantastic example of what to do when an active ransomware attack was detected.

]]>
Mike Elgan
tag:elgan.com,2013:Post/1859988 2022-07-25T21:50:15Z 2022-07-25T21:51:32Z What cybersecurity teams can learn from the US Cyber Command’s ‘Hunt Forward’ operations

After decades of playing defense, the United States government went on the offense in the past few years against global state-sponsored cyber attackers. U.S. Cyber Command conducted “hunt forward” operations recently in 16 countries, including in Ukraine, as part of a policy set in 2018. 

This policy involves partnering with foreign countries on finding cyber threats against them. The idea is that, instead of the U.S. and its smaller allies each facing common adversaries alone, they do so together. The U.S. provides more resources and its allies provide access to its critical networks. What can cybersecurity teams working with other organizations learn from their tactics?

]]>
Mike Elgan
tag:elgan.com,2013:Post/1855100 2022-07-14T17:53:40Z 2022-07-14T17:58:08Z It's time to bulldoze your open-plan office and start over

Before COVID-19, open-plan offices were on the rise. Facebook's new Menlo Park headquarters boasted the "largest open floor plan in the world," for example.

The open-plan office obsession, which probably peaked around ten years ago, was based on what I've called "collaboration bias" — the under-examined assumption that ad-hoc social encounters are more valuable for business, creativity, and productivity than un-interrupted "deep work."

But a series of recent surveys shed new light on the misguided disaster that is the open-plan office and the importance of private offices, regardless of where they are.

While employees hated open-plan offices before, disdain for open-plan offices is greater now than before the pandemic, according to a survey by Framery, which makes sound-proof booths for offices. Some 41% say their ability to concentrate in an open-floor plan office significantly worsened after the pandemic.

But let me be very clear: Open-plan offices are a threat to your company's ability to succeed. 


[About this newsletter. My "Future of Work" email newsletter is published by Foundry. The newsletter is both ad-free and free of charge. BUT, because Foundry newsletters are aimed at technology and business professionals, you'll be asked some basic information as part of the subscription process. Please provide! I'd love for you to subscribe to my Future of Work newsletter. -Thank you! -Mike]

]]>
Mike Elgan
tag:elgan.com,2013:Post/1854431 2022-07-13T10:38:02Z 2022-07-13T10:38:02Z One year after the Colonial Pipeline attack, regulation is still a problem

The privately held Colonial Pipeline company, which provides nearly half of the fuel used by the East Coast — gasoline, heating oil, jet fuel and fuel for the military totaling around 100 million gallons a day — was hit by a double-extortion ransomware attack by a DarkSide group in May of 2021. 

In reaction, the company shut down pipeline operations and IT systems. Next, they brought in FireEye’s Mandiant to conduct cyber forensics. 

The event triggered panic in national security circles. After years of talk about whether a state-sponsored cyberattack could shut down major infrastructure or utilities on a massive scale, it seemed like that fear finally came true. In fact, the company was motivated by money and chose to shut down.

Still, the Colonial Pipeline attack mobilized the federal government into action. And that action is what’s still causing lingering problems.

]]>
Mike Elgan
tag:elgan.com,2013:Post/1852299 2022-07-07T22:57:27Z 2022-07-07T22:57:27Z Deepfakes come to remote job interviews

The FBI warned last week that people are interviewing for tech jobs using stolen identities — and even deepfake videos.

Specifically, the FBI Internet Crime Complaint Center (IC3) on June 28 reported an increase in complaints about the use of stolen personal information — and even real-time deepfake video technology during Zoom interviews — by some tech job candidates to misrepresent their job experience or lie about who is actually applying for the job.

The FBI said that the rise in fake applicants is happening mainly in software development, database, and other software-related job openings.

Here's what you need to know about deepfake remote job interviews.


[About this newsletter. My "Future of Work" email newsletter is published by Foundry. The newsletter is both ad-free and free of charge. BUT, because Foundry newsletters are aimed at technology and business professionals, you'll be asked some basic information as part of the subscription process. Please provide! I'd love for you to subscribe to my Future of Work newsletter. -Thank you! -Mike]

]]>
Mike Elgan
tag:elgan.com,2013:Post/1850875 2022-07-04T15:08:29Z 2022-07-04T15:08:29Z Don't even THINK about missing This Week in Tech with Leo Laporte, Christina Warren, Glenn Fleishman and Yours Truly!

This brainy bunch bloviates about Silicon Valley's response to the overturning of Roe v Wade, GitHub Copilot, Elon Musk, the Bitcoin crash, Instagram, Facebook, Meta's constant theft, TikTok (is it actually a force for good?), the Splinternet, Steve Jobs, the many Metaverses, 

Watch now, get all the details and links and subscribe!

]]>
Mike Elgan
tag:elgan.com,2013:Post/1849246 2022-06-30T22:05:55Z 2022-06-30T22:05:55Z Here comes the 'destination workplace.'

In a market economy, some human spaces are provided as services that compete with other services to attract customers. This is true of hotels, gyms, and shopping malls.

But it hasn't been true of workplaces.

In the past, the workplace was provided by a monopoly provider — the company you worked for. As a result, offices hadn't been particularly appealing or creative, with industry exceptions like tech, where the nature of employment can be fluid.

Once an employer was chosen, individual employees didn't have a choice like customers. Instead, workplace quality was just another factor lumped in with many other factors for how appealing an employer might be.

You might accept a substandard workplace if other factors like higher salary and better growth opportunities were available.

But in the future of work, that's going to change. It's already changing.

Get ready for the rise of the "destination workplace."


[About this newsletter. My "Future of Work" email newsletter is published by Foundry. The newsletter is both ad-free and free of charge. BUT, because Foundry newsletters are aimed at technology and business professionals, you'll be asked some basic information as part of the subscription process. Please provide! I'd love for you to subscribe to my Future of Work newsletter. -Thank you! -Mike]

]]>
Mike Elgan
tag:elgan.com,2013:Post/1848499 2022-06-29T14:41:48Z 2022-06-29T14:41:48Z The first iPhone shipped on this day 15 years ago. One day before that, I wrote a tongue-in-cheek "email from the future" from the year 2022

"I can't believe it's been 15 years since iPhone came out. I still remember the launch like it was yesterday. The first version was totally lame, but people were calling it the "Jesus phone," waiting in line for days to buy it and talking about it like it was this amazing thing. (Remember -- this was way before the holographic display version came out.)"

(Read the rest or read it on Reddit.)

]]>
Mike Elgan
tag:elgan.com,2013:Post/1848294 2022-06-28T23:51:35Z 2022-06-28T23:51:35Z It’s time to let go of the belief that a single global internet was ever going to be possible and embrace the real world of many separate internets.

The splinternet idea is simple: instead of the single, global, open internet that early network pioneers intended, we actually now have multiple unconnected internets.

It’s a good idea to assume that the splinternet is here to stay, and the splintering will continue.

The biggest problem is that there are a couple billion people — at least — who do not have access to anything resembling the global internet. And that’s a violation of their rights (specifically Article 19 of the Universal Declaration of Human Rights).

One other problem is that when knowledge is blocked, interaction is blocked and business is blocked. It makes the world a smaller place for everybody.

Filter bubbles, walled gardens, authoritarian censorship and other factors that push people into internet cul-de-sacs place undesirable limits on the flow of information, to the detriment of all.

From now on, we should let go of the one-global-internet pipe dream. It was never going to happen. The metaverse won’t save us. And neither will Web3.

]]>
Mike Elgan
tag:elgan.com,2013:Post/1843055 2022-06-17T08:40:22Z 2022-06-17T08:40:22Z 6 things they don't tell you about digital nomad living

The digital nomad literature — blogs, websites, social accounts — often paints a picture of the digital nomad lifestyle that's totally misleading. It's not all laptops and sunsets.

When the average professional imagines the digital nomad lifestyle, no doubt inane stock photography comes to mind — some 22-year-old in a hammock, or sitting on the sand or perched on a mountaintop awkwardly balancing a laptop.

The pictures are pretty. But to any real digital nomad with a serious career, the photos fall flat. (Expert tip: the beach is a bad place to work.)

What's wrong with these pictures is that leisure time and work time are combined into a single image, whereas in real life, these have to be separate, or you ruin both.

The words are worse than the pictures — digital nomad posts, articles, and even books tend to be shallow and misleading.

If you're seriously considering changing to digital nomad living, you need an accurate picture of what you're getting into. 

So here are the six basic lifestyle facts that blogs don't tell you.


[About this newsletter. My "Future of Work" email newsletter is published by Foundry. The newsletter is both ad-free and free of charge. BUT, because Foundry newsletters are aimed at technology and business professionals, you'll be asked some basic information as part of the subscription process. Please provide! I'd love for you to subscribe to my Future of Work newsletter. -Thank you! -Mike]

]]>
Mike Elgan
tag:elgan.com,2013:Post/1837621 2022-06-02T21:09:44Z 2022-06-02T21:15:07Z It's time to let go of collaboration bias and embrace the power of deep work

Environment affects modes of work. And that's why the recent shift to remote work is so consequential.

Until the COVID-19 pandemic arrived in 2020, nearly all the conversations about office design centered around collaboration.

This was especially true in the tech industry. Companies (ranging from scrappy startups to industry giants like Apple, Google, and Facebook) innovated with casual meeting spaces, extensive break areas, and open office plans.

Collaboration was king. And then COVID-19 happened.

All that effort to foster and encourage water cooler moments — spontaneous meetings that could spark creativity, collaboration, and new ideas — was swept away by the pandemic, the necessity for remote work, and the subsequent resistance by employees to return to offices.

It's a disaster, according to some managers and executives.

But I disagree. I think the remote work revolution will save them from their own faulty thinking.


[About this newsletter. My "Future of Work" email newsletter is published by Foundry. The newsletter is both ad-free and free of charge. BUT, because Foundry newsletters are aimed at technology and business professionals, you'll be asked some basic information as part of the subscription process. Please provide! I'd love for you to subscribe to my Future of Work newsletter. -Thank you! -Mike]

]]>
Mike Elgan
tag:elgan.com,2013:Post/1831615 2022-05-20T18:45:45Z 2022-05-20T18:45:46Z The Future of Work? There's an app for that!

People associate Airbnb with vacation travel. But Airbnb was founded as a service for business travelers.

The company began in 2007. Then called AirBed & Breakfast, its founders' business model was simple: Buy three air mattresses, and build a website at airbedandbreakfast.com. Then, invite attendees of the city's 2008 Industrial Design Conference who couldn't find a hotel room to crash at their house.

They quickly realized there was demand in the world for this idea.

So they cobbled together investments, ditched the air mattresses, and shortened the name to Airbnb (I'm, of course, oversimplifying here).

Specifically, the original business model was to create accommodation supply out of nothing in a world with overwhelming demand created by business professionals.

And now the company has just done it again.


[About this newsletter. My "Future of Work" email newsletter is published by Foundry. The newsletter is both ad-free and free of charge. BUT, because Foundry newsletters are aimed at technology and business professionals, you'll be asked some basic information as part of the subscription process. Please provide! I'd love for you to subscribe to my Future of Work newsletter. -Thank you! -Mike]

]]>
Mike Elgan
tag:elgan.com,2013:Post/1828933 2022-05-12T11:51:48Z 2022-05-12T12:04:23Z Busting three myths about the future of work

First impressions, gut reactions, and unexamined assumptions about the future of work become embedded in conventional wisdom. Even when they turn out to be false, people still believe them.

Here are the three biggest myths about the future of work.


[About this newsletter. My "Future of Work" email newsletter is published by Foundry. The newsletter is both ad-free and free of charge. BUT, because Foundry newsletters are aimed at technology and business professionals, you'll be asked some basic information as part of the subscription process. Please provide! I'd love for you to subscribe to my Future of Work newsletter. -Thank you! -Mike]

]]>
Mike Elgan
tag:elgan.com,2013:Post/1826751 2022-05-06T07:25:52Z 2022-05-06T07:25:54Z Welcome to the new world of business travel

The COVID-19 pandemic crushed the business travel industry, hammering trade shows, hotels, airlines, and other services. As video meetings went mainstream, the industry’s loss was Zoom’s gain.

But now, restrictions are being lifted. As a result, business travel is coming back.

Travel management company TripActions says business travel bookings for the first quarter of this year exceeded all bookings for the entire previous year.

Unsurprisingly, the “return” of business travel, in fact, is less of a return and more of a new world of trends.

For example, TripActions says more than one-third of business travelers are now booking longer “bleisure” trips, combining business with leisure. Some business travel will be workcations. Other trips will be remote workers visiting the office.

Despite the changes, some companies are still sending employees and executives on good old-fashioned business trips.

A recent Global Business Travel Association (GBTA) poll found that three-quarters of respondents’ companies (74%) now allow international travel, up 48% in February.

The only difference is the price.

]]>
Mike Elgan
tag:elgan.com,2013:Post/1825339 2022-05-01T20:27:57Z 2022-05-01T21:12:45Z Not a good sign
This tapas joint in Sitges, Spain, has a sign that says: "We have the worst vermouth in the world. Try it!"
]]>
Mike Elgan